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Frenchway New York is looking for a Travel Agent

Based in New York, Paris and London Frenchway Travel is a travel agency specializing in corporate, group and high-profile client and company travel arrangements.
Our travel agents book worldwide flights, hotels & car rentals including multi sector itineraries and all aspects of ticketing.

They are knowledgeable in International faring and have exceptional relationship building, communication and customer service skills Responsibilities: Book international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.
Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.
Maintain client profile, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included

Job Requirements
ARC ticketing operation preferably at an OTA
IATA/ARC trained
Ability to work under pressure and to deadlines, and prioritise
Ability to utilise up-selling and cross-selling skills
Strong customer service skills
Competency to maintain positive client and co-worker relationships; Establishing, developing, and maintaining trust and loyalty over time and through changes.
Fluency in written/spoken English; bi-lingual in French is a plus Hiring Organization

Please contact: yael@frenchwaytravel.com

Please contact: robin@frenchwaytravel.com